9 Ways AI Can Enhance The Experience Of Employees

The future of work is now: Despite skeptics predicting rising levels of unemployment, AI creates new job posts and also shifts automated application provisioning. With the aid of AI tools and analytics, workers are now able to concentrate on what's most valuable instead of wasting hours (and consequently years) on routines.

How can artificial intelligence improve employee engagement and employee experience? Read on to learn the ways AI can assist in the digital transformation of workplaces.

The workplace is changing due to the advent of AI

AI tools can be used to automate tedious rules-based tasks, and cut down on time-to-hire. They can also enhance employee experience. How can AI be applied at work? These are only a few examples.

Recruitment and evaluation of personnel

While the typical process for recruiting could take months or even weeks, AI tools help recruiters sift through hundreds of resumes to create a pool of prospective candidates. AI tools can also automate schedule interviews with key corporate personas, analyze the skills of candidates and abilities, and even create better job descriptions to draw more job seekers. All of this enhances the work experience of employees as well as accelerates the recruitment process.

Automating repeated tasks

Nowadays, nearly every job involves simple and repetitive tasks however, they may consume hours and distract employees from their primary tasks. Instead of attending the agenda for a press conference PR experts could be spending time sending out invitations or responding to them. AI helps with that by taking care of monotonous manual work.

AI tools can be very useful in regards to recording meetings, transcribing them and distributing meeting notes to attendees. AI automation not only increases productivity but also minimizes human error that can propel an organization to greater heights.

Improve internal communication

HR managers have hectic schedules that they frequently have to interrupt to answer employee questions. The questions are usually repetitive and fall under certain common categories. Chatbots can answer the most frequently asked questions from employees quicker than HR managers. They also can provide precise information that customer journey could occasionally leave out. Another kind of AI tools improves the communication of international distributed teams by providing real-time translations of conference calls.

Marketing, customer service and sales support

In the same way, AI chatbots can not only enhance internal communications, but also enhance customer service by giving customers 24 hours of availability and assistance. For example, travel bots can plan trips and book hotels for customers according to their preferences and budget. Marketing bots are able to automatically gather and analyze crucial indicators, build lists of clients sharing common traits and automate the work that traditionally consume a great part of the time of a marketer.

Understanding critical business data

Despite the fact that most businesses are aware of the benefits that big data analytics can provide, they are often unable to use it for one simple reason -- skilled data scientists are very difficult to locate. In addition, AI tools can assume similar roles to help businesses get insights from data, identify patterns in data, and conduct predictive analysis on behalf of their brands and companies.

Helping eliminate fraud

Security is an essential concern for companies that are experiencing increased connectivity. Today, the majority of the latest security solutions are AI-driven. Traditional security tools can remove known threats, however AI-driven security solutions can detect unidentified security risks and stop malicious attacks. AI-based security tools can help prevent the financial integrity of companies, and identify the security of companies from insider threats by spotting unusual user activities. In addition, AI-based security systems help protect the personal information of employees and employers.

The future of employee development and training

Microlearning and personalized learning are major workplace trends because they are in line with the notion of lifelong learning, which is embraced by millennials. Studies show that employees are more likely to leave your company if they don't have access to educational opportunities in the workplace. AI tools offer a lot in this regard. AI tools can have a significant impact on employee training, development and retention. They are able to deliver small portions of content through messaging apps when they are away.

Improving remote work

Remote work could become an everyday thing in the near future. Remote work is a term used to describe programmers, administrators as well as designers. But it is likely to become commonplace in five years. It could also apply to heavy manufacturing, construction, drilling for oil, warehouse, or any other sector where human intervention isn't possible. The impact of artificial intelligence on today's enterprise workplace is impossible to imagine without mentioning artificial intelligence.

Telerobots which can be operated remotely via VR may replace human workers in business environments in the near term. Mechanical engineers operating these machines could be able to perform complicated and risky tasks such as fixing oil pipe leakages or working on construction sites for high-rise structures. It is hard to underestimate the benefits of these methods on the safety of employees.

Helping to optimize workplace efficiency

With the aid of AI, digital workplace transformation could become a reality the literal sense. In the near future, AI may create personalized workplaces specifically tailored to workers' individual preferences. Personalized employee experiences can be developed through AI. This could include lighting and temperature, chair layouts, desks and desks. AI implementation in the workplace will soon be real with sensors and connected devices becoming more common.