Everything You Must Know About Facebook Reviews
Businesses can make use of Facebook reviews to attract more customers.
Facebook is the source of 19% of all customer feedback. A majority of customers
have a personal Facebook account, which reduces friction and , more importantly,
encourages users to write an Facebook review about a company. You can buy
Facebook page reviews if you have Buy Facebook
reviews. This will increase your page's visibility. It will bring in new
customers from your prior reviews from users. It's the reason it's so easy to
find good businesses with recommendations
In other words If you wish to have your business to be more visible on
Facebook You will have to understand how to make use of Facebook
reviews.
Important note: If you haven't already created a business account we suggest
that you find out how to create a Facebook business account. By doing this,
you'll have a legitimate account on Facebook where users can leave reviews. We
recommend that brands with multiple locations learn how to manage multiple
Facebook pages with Facebook Business Manager.
Facebook Reviews now contain Facebook recommendations
For a long time, Facebook business Pages featured traditional reviews and
ratings on the internet. This changed in 2018, when Facebook introduced a number
of new features and visuals that included "Facebook Recommendations."
The update Facebook was following the trend set by Netflix and YouTube by
ditching the 5-star rating system and instead opting for a set of Yes/No
options. A query field is now available in a business Page's section
"Recommendations and Reviews". It asks "Do you suggest (businessname)?"
You can answer the question using "Yes" or "No". Users can also provide
context using tags, images and text.
How to make Facebook reviews
When you create a Page that is created, all Facebook reviews will be enabled
by default. If, for any reason, it isn't available when the Page is created you
can manually turn it on through the Manage Page section on the left hand side of
the screen. To turn on reviews on Facebook:
Go to the page for your company's name.
Click the "Settings" button under the Manage Page section.
You should see a new window. Click on the "Templates and Tabs" section.
Toggle the "Reviews" option to ON.
Make sure that your website online
review. This makes it easier for people who wish to leave feedback. You can
change the order of the sections within this section by using the "Templates and
Tabs" section of the Page's settings. To change the order move the dot icon next
to the name of the section.
What should I do in order to respond to Facebook reviews?
Any review, whether or not it has additional text feedback, appears like a
post in the Reviews section. You can comment on any review posted on a Page. Be
sure to respond as your company's Facebook account, not as your personal
profile. You can Buy Facebook reviews online.
Before writing a response it is important to know how to deal with negative
reviews and positive feedback equally. If done properly this can help out with
customer acquisition. Customer reviews research has shown that 44.6% of
customers tend to go to businesses whose customer reviews contain negative
reviews. But, don't delay too long since 53.3 percent of them would like a reply
within seven days.
Your online reputation can be affected by the way you react to criticism and praise. The success of your brand can be measured by how you respond to feedback from customers.
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